Dwell is where the risk lives
Time at handling agents, during clearance and at transfer points is when product sits outside an actively controlled environment.
Industries / Life Sciences
Cold chain logistics that protect product integrity.
Temperature-controlled air and ocean lanes, qualified packaging and continuous monitoring keep your product within range at every stage, with a complete temperature record on arrival.
The priority
Protecting temperature at every handover
The aircraft hold and the reefer container are controlled environments. Temperature risk sits in the handovers: at the handling agent, on the apron, during a customs hold, waiting for a dock. Our cold chain planning focuses on eliminating unmonitored dwell at each of those points.
How we handle it
- Map every point of dwell on the lane and plan against it, since that is where excursions occur.
- Match packaging qualification duration to the realistic door-to-door time, including clearance.
- Route through handling partners operating to recognised pharmaceutical handling standards.
- Treat the continuous temperature record as a deliverable, retained with the shipment file.
Key challenges
Four challenges we plan around.
Active versus passive packaging
Powered containers hold range for longer but need charging, monitoring and airline acceptance. Passive systems are simpler but have a finite qualified duration that the route must fit inside.
Regulatory documentation
Import of pharmaceutical product commonly involves a health authority in addition to customs, and the documentation set has to satisfy both before release.
Evidence of control
The temperature record is a deliverable alongside the goods. A complete, continuous record supports prompt release.
Services that apply
Services for this sector.
Air Freight Forwarding
Time-critical and high-value cargo on established airline and handling partners, with chargeable weight, screening and documents confirmed before booking.
Customs & Trade Compliance
Classification, entry preparation and regulatory filings coordinated with licensed customs brokers, so cargo clears smoothly.
Fulfillment & Warehousing
Receiving, storage, pick and pack, dispatch and returns for industrial and corporate supply chains, with inventory accuracy measured and reported.
Watchpoints
What we check first.
- Qualified duration
- Must exceed real door-to-door time
- Dwell points
- Mapped and monitored
- Health authority
- Clearance in addition to customs
- Temperature record
- Continuous, retained, part of release